Cancellation Policy

Cancellation
Policy

This policy outlines the terms and conditions for canceling your Edvora AI subscription and services.

Last updated: 9/20/2025
Cancellation Policy

Edvora AI Cancellation Policy

This website is operated by Edvora AI Technologies Private Limited

1Subscription Cancellation

User-Initiated Cancellation:

  • • You can cancel your subscription at any time from your account dashboard
  • • Cancellation takes effect at the end of your current billing period
  • • You will retain access to all paid features until the end of your billing cycle
  • • No additional charges will be made after cancellation

Duration: Cancellation is effective immediately upon request, but service access continues until the end of the current billing period.

2Cancellation Methods

You can cancel your subscription through the following methods:

  • Account Dashboard: Log in to your account and navigate to Billing & Usage settings
  • Email Request: Send a cancellation request to achyuth@slayz.cc
  • Customer Support: Contact our support team at achyuth@slayz.cc

Processing Time: Cancellation requests are processed within 24 hours.

3Cancellation Duration

Immediate Cancellation: You can cancel your subscription at any time without waiting periods.

Service Continuation: Your service will continue until the end of your current billing period.

💡 Example: If you cancel on day 15 of a monthly subscription, you'll have access until day 30.

Auto-Renewal: Cancellation prevents automatic renewal for the next billing period.

4Company-Initiated Cancellation

We may cancel your subscription in the following circumstances:

  • Terms Violation: Breach of our Terms of Service
  • Payment Issues: Failed payments after multiple attempts
  • Fraudulent Activity: Suspected fraudulent or illegal activity
  • Service Discontinuation: If we discontinue the service (with 30 days notice)
  • Account Inactivity: Extended periods of inactivity (6+ months)

Notice Period: We will provide 7 days notice before cancellation, except in cases of serious violations.

5Data Retention After Cancellation

After cancellation, your data will be handled as follows:

  • Immediate Access Loss: You lose access to paid features immediately after the billing period ends
  • Data Retention: Your data is retained for 30 days after cancellation
  • Data Export: You can export your data within 30 days of cancellation
  • Data Deletion: All data is permanently deleted after 30 days
  • Backup Recovery: Data cannot be recovered after the 30-day period

6Reinstatement Policy

Reactivation: You can reactivate your subscription at any time after cancellation.

  • Within 30 Days: Your data and settings will be restored
  • After 30 Days: You'll need to start fresh as data has been deleted
  • Pricing: Current pricing applies to reactivated accounts
  • Promotional Offers: Previous promotional rates may not be available

7Free Trial Cancellation

Free Trial Terms:

  • Duration: 14-day free trial period
  • Auto-Conversion: Trial converts to paid subscription automatically
  • Cancellation: Cancel anytime during the trial period
  • No Charges: No charges if cancelled before trial ends
  • Immediate Effect: Cancellation takes effect immediately for trials

8Refund Policy

Please refer to our Return & Refund Policy for detailed information about refunds after cancellation.

Key Points:

  • • No refunds for unused time in the current billing period
  • • Refunds only for technical issues or billing errors
  • • 7-day refund window from purchase date

9Contact Information

For cancellation requests or questions about this policy, please contact us:

  • • Email: achyuth@slayz.cc
  • • Business Hours: 24/7