Shipping
Policy

Edvora AI provides digital services only. There are no physical products that require shipping:

• • AI-Powered Presentations: Generated and delivered instantly online
• • Cloud-Based Platform: Accessible through web browsers and mobile apps
• • Digital Downloads: PDFs, PPTX files, and other formats delivered via download
• • Online Services: All features accessible through our web platform
• • Real-Time Access: Immediate access upon subscription activation

Instant Delivery: All digital services are delivered immediately upon purchase or subscription activation.

• • Account Setup: Immediate access to the platform
• • AI Generation: Presentations generated in 30 seconds to 2 minutes
• • File Downloads: Instant download of generated content
• • Cloud Storage: Immediate cloud storage access

Our digital services are delivered through the following methods:

• • Web Platform: Access through your web browser at app.edvora-ai.com
• • Email Notifications: Service activation and important updates via email
• • In-App Notifications: Real-time notifications within the platform
• • Download Links: Secure download links for generated content
• • Cloud Storage: Direct access to your cloud-based workspace

To access our digital services, you need:

• • Internet Connection: Stable internet connection (minimum 1 Mbps)
• • Web Browser: Modern web browser (Chrome, Firefox, Safari, Edge)
• • Device: Computer, tablet, or smartphone
• • Storage: Sufficient device storage for downloads (varies by content)
• • Account: Valid Edvora AI account with active subscription

You will receive confirmation of service delivery through:

• • Email Confirmation: Welcome email with account details and access instructions
• • Dashboard Access: Immediate access to your account dashboard
• • Service Status: Real-time status updates in your account
• • Usage Tracking: Track your service usage and remaining credits
• • Support Access: 24/7 customer support for any delivery issues

If you experience delivery issues:

• • Check Email: Verify your email address and check spam folder
• • Account Status: Ensure your account is active and subscription is valid
• • Browser Issues: Try clearing cache or using a different browser
• • Internet Connection: Verify your internet connection is stable
• • Contact Support: Reach out to our support team for assistance

Resolution Time: Most delivery issues are resolved within 2-4 hours during business hours.

Our digital services are available globally with the following considerations:

• • Worldwide Access: Available in all countries with internet access
• • Local Compliance: Services comply with local data protection laws
• • Language Support: Multi-language support for global users
• • Currency Support: Multiple currency options for payments
• • Time Zone Support: 24/7 availability across all time zones

Important Notice: Edvora AI does not ship physical products. All our services are digital and delivered online.